An Easy Process
How It Works
Our method is designed to be simple and efficient, allowing your office to start using our services quickly. Our team of skilled virtual chiropractic assistants are committed to providing high-quality results and improving the experience for your patients. At ChiroVia, it’s simple to optimize your chiropractic practice and provide better care to your patients.
Onboarding Process
Onboard
Attend onboarding call for us to gather all necessary information.
Integrate
Our team will conduct training, mock calls, and test systems.
Go Live
Schedule a kick-off call that will allow our team to get to work!
Frequently Asked Questions
How does this benefit my clinic?
There are many benefits to working with ChiroVia but the most significant is decreasing employment costs to a fraction of hiring in-house. Being “fully staffed” with ChiroVia handling recruiting, training, and human resources gives you valuable time gained in your day increasing your productivity.
How soon can my office get started?
Typically, we onboard our clients within three to five days since all of our team members are already trained and familiar with the most popular software and systems used in chiropractic offices today. Getting our services up and integrated with your practice is quick and seamless.
Which practice management software can you work with?
We work with nearly every chiropractic practice management software. As long as your practice maintains digital records, we can support your office. We have expertise in most commonly used EMR/EHR software and more!
How long is the commitment?
At ChiroVia, we keep our pricing and agreements simple. Our standard agreement is month-to-month.
What kind of background and training does your team have?
All of our team members have undergone a rigorous six-week training program covering all day-to-day tasks required of a chiropractic administrative team member. Following their training, they are placed with one of our partner practices where they receive three months of real work experience before being placed with a client.
What about HIPAA compliance and security?
All of our agents work onsite in our secured office facilities where all work takes place on secured computers and networks monitored for HIPAA compliance by onsite IT. Additionally, all of our staff go through training and certification in order to insure on both a business and individual level we have gone above and beyond what is required for privacy and security regarding HIPAA compliance.
How do you access my EMR software?
For cloud-based systems: We access your software with an account log-in assigned to our ChiroVia team. Just like your in-office team would access your system.
For other systems: We use a secure screen connect software that allows us to remotely access your computer and software.
Dedicated VA
Maximum Coverage
$10/hr
- Appointment Scheduling
- Confirmations & Reminders
- Insurance Eligibility & Verification
- Lead Follow up
- Call Management
- Revenue Cycle Management
- Patient Ledger Management
- Medical Claim Submissions and follow-ups
- Custom Administrative Tasks
- Flexible Scheduling
- No Long Term Commitments
- Billed Weekly
- After Hours Coverage Available
No Surprises. No Hassles
Transparent Pricing
We believe in building strong, long-lasting relationships with our clients, and our transparent pricing and billing model is a testament to that commitment